May 13-16, 2019 | Ft. Lauderdale/Hollywood, FL

ICMI Contact Center Expo ( is the largest global industry event and has a proven track record of consistently delivering thehighest quality community of contact center professionals — the majority of whom are charged with the mission of evaluating, implementing and purchasing customer care products and solutions.

Connect With The Contact Center Community

1,500+ Attendees

100+ Speakers

75+ Sessions

100+ Exhibitors

Why Sponsor ICMI Contact Center Expo

Known worldwide by the most qualified and serious industry professionals, ICMI Contact Center Expo is an essential forum for educational growth, top networking, and the sharing of significant and proven best practices, as well as the go-to source for the contact center industry’s most relevant, critical, and timely information.

  • 85% of attendees are Managers or above
  • 74% of attendees have 6+ years experiance in contact centers
  • 100% of exhibitor survey participants said they were satisfied or very satisfied with the attendees at the event